Refund / Cancellation Policy
GivingTrax is a monthly software subscription service. GivingTrax will provide a refund of the current months’ fees for requests made within 30 days of the assessment of the fee. GivingTrax does not provide retroactive refunds for prior months of service. GivingTrax does not provide partial or prorated refunds for subscriptions that were prepaid annually.
Please note: It is your responsibility to log into GivingTrax to delete payment information, to turn off access to your page and programs, and to export any data you wish to keep.